Jamie Mah

If Tipping Culture Were Removed, What Would We Pay Our Servers?

A hypothetical thought experiment.

Should Restaurateurs Be Asking Themselves Quality Of Life Questions?

Is it possible to balance the economics of running a restaurant while maintaining a high level of happiness?

Should Restaurants Start Fluctuating Their Prices?

If QR codes are here to stay, is this an opportunity they should grab now?

Dynamic Pricing Could Save Restaurants. Too Bad We Only Like It When It’s Called ‘Happy Hour’.

Could Restaurants Execute a Subscription Model?

What Restaurants Can Learn From Vail Resorts Epic Pass and Substack’s subscription models.

The Diamond Effect — Is Vancouver Ripe for a Cocktail Bar Revolution?

Ideas to spark a new 3.0 era.

The Everyday Payments Scandal Is About More Than Missing Money — It’s About Who Should Control Tips

Has this issue exposed why tipping culture is such a fraught way to run a business?

Is a Settler’s Mindset the Way to Go in the Restaurant Industry?

When opening a new restaurant, is it better to charge ahead as a pioneer — or wait, watch, and settle in smartly?

My Trip Will Be Lovely?

How to travel when everywhere has been discovered.

The Restaurant Everyone Wants Doesn’t Make Sense Anymore

Vancouver’s economics have made the neighbourhood restaurant a gamble regardless of how honestly or cynically it’s pursued.

We Chose This: The True Cost of Cheap Blueberries

The hidden cost of a $13.99 litre of blueberries.

Where Should We Go for Dinner Tonight?

On the strange comfort of being told where to eat.

Navigating My Friend's Journeys Into Sobriety — A Puzzling Expedition

More and more of my friends have gone sober. Recalibrating our friendships has been a unique experience.