Author

Virginia Backaitis

@actbrilliant

articles: 18
total claps: 42
top claps: 37
avg read: 3.3 min
paywalled: 15
active: 2025-10-14 → 2026-07-09

Wiki topics

AI · AI · General · 11 AGT · AI Agents · 9 CRM · Email & CRM · 7 LLM · Large Language Models · 6 RAG · RAG & Retrieval · 3 🔧 · Data Engineering · 2 BIZ · Business Strategy · 2 CRY · Crypto & Web3 · 2

Top tags

#ai ·10 #salesforce ·7 #ai-agent ·5 #anthropic-claude ·4 #openai ·4 #agentic-ai ·4 #chatgpt ·3 #celonis ·2 #google ·2 #crm ·2

AI MKT LIF

VI Virginia Backaitis · Digitizing Polaris

Salesforce and Google just made a bet that AI agents should stop asking for directions.

Two hours. That’s what Salesforce says the average employee loses every day just moving between apps. Not doing hard things. Not solving…

Apr 23, 2026 · 2 min read · 37 claps paywalled #google #salesforce #artificial-intelligence

VI Virginia Backaitis · Digitizing Polaris

Your AI Is Lying to You. SAP Just Did Something About It

Picture this. Your company just rolled out an AI agent to handle procurement. It’s supposed to flag supplier risk in real time, reroute…

Mar 31, 2026 · 4 min read · 2 claps paywalled #ai #sap #erp-software

Your AI Is Lying to You. SAP Just Did Something About It

AI TCH MKT SOC

VI Virginia Backaitis · Digitizing Polaris

Snowflake Wants AI to Stop Answering Questions and Start Doing the Work

Consider a familiar story. A regional VP of sales at a mid-size logistics company noticed churn spiking in two territories back in Q3. He…

Mar 19, 2026 · 3 min read · 2 claps paywalled #snowflake #ai #agentic-ai

Snowflake Wants AI to Stop Answering Questions and Start Doing the Work

AI MKT GEN ECO

VI Virginia Backaitis · Digitizing Polaris

The AI Savings Mirage

I recently had dinner with a friend who is the CFO of a Fortune 100 company. We’ve known each other for years. Part of the conversation was…

Mar 24, 2026 · 4 min read · 1 claps paywalled #ai #saas #cfo

AI MKT

VI Virginia Backaitis · Digitizing Polaris

Turnkey Agents or Value Destruction? Inside Salesforce’s Buying Spree

Salesforce is at it again. It’s making acquisitions one after another, moving with a manic energy that feels strangely familiar yet…

Jun 16, 2026 · 5 min read · 0 claps paywalled #salesforce #ai-agent #agentic-ai

Turnkey Agents or Value Destruction? Inside Salesforce’s Buying Spree

AI ECO

VI Virginia Backaitis · Digitizing Polaris

Do You Need a Deployment Company to Get Your Money’s Worth From AI?

Show me the money.

Jul 09, 2026 · 5 min read · 0 claps paywalled #ai #ai-agent #llm

Do You Need a Deployment Company to Get Your Money’s Worth From AI?

AI MDA SOC

VI Virginia Backaitis

The AI Applicant Screening Software Made the Rejection. Now a Judge Says It Can Be Sued For It.

If you’re hiring in 2026, stop trusting the applicant screening tool and start reading actual resumes. Why? Yesterday, Judge Rita Lin of…

Jun 23, 2026 · 5 min read · 0 claps paywalled #workday #ai #discrimination

The AI Applicant Screening Software Made the Rejection. Now a Judge Says It Can Be Sued For It.

VI Virginia Backaitis · Digitizing Polaris

Dario Amodei Just Earned a Chapter in Profiles in Courage

by Virginia Backaitis

Mar 04, 2026 · 4 min read · 0 claps paywalled #anthropics #claude #chatgpt

Dario Amodei Just Earned a Chapter in Profiles in Courage

AI SCI

VI Virginia Backaitis · Digitizing Polaris

IBM Says the AI Experiment Is Over. Now Comes the Hard Part.

Among all the announcements IBM plans to make at its Think 2026 conference in Boston today, Big Blue is rolling out the most aggressive…

May 05, 2026 · 4 min read · 0 claps paywalled #ai #ibm #ai-agent

AI TCH

VI Virginia Backaitis · Digitizing Polaris

Beyond the ‘Agentic’ Buzz: Databricks Attempts to Collapse the Data Stack

Databricks’ CEO, Ali Ghodsi, told a slightly embarrassing story this week. Back in 2024, when Databricks launched its open source model…

Jun 17, 2026 · 4 min read · 0 claps paywalled #databricks #big-data #snowflake

Beyond the ‘Agentic’ Buzz: Databricks Attempts to Collapse the Data Stack

AI MKT

VI Virginia Backaitis · Digitizing Polaris

The Invisible CRM: Salesforce Bets the Farm on a “Headless” Future

By Virginia Backaitis

Apr 16, 2026 · 4 min read · 0 claps #salesforce #headless-cms #llm

The Invisible CRM: Salesforce Bets the Farm on a “Headless” Future

ECO MKT

VI Virginia Backaitis · Digitizing Polaris

Salesforce Buys Contentful. But Does Its Acquisition Playbook Actually Win New Business?

Salesforce announced Sunday it has signed a definitive agreement to acquire Contentful, the Berlin-founded headless content management…

Jun 02, 2026 · 3 min read · 0 claps paywalled #salesforce #contentful #cms

Salesforce Buys Contentful. But Does Its Acquisition Playbook Actually Win New Business?

VI Virginia Backaitis · Digitizing Polaris

The 72 Hours That Flipped the AI Industry

Three years ago, you would have laughed if I had told you that OpenAI wouldn’t be the biggest AI company in 2026. After all, ChatGPT…

Jun 26, 2026 · 3 min read · 0 claps paywalled #ai #ai-agent #anthropic-claude

AI ECO

VI Virginia Backaitis · Digitizing Polaris

Google and Blackstone Just Built Nvidia’s Biggest Problem

The heat index in New York City this week was enough to make anyone sweat, but for CoreWeave CEO Michael Intrator — a career financier and…

May 20, 2026 · 3 min read · 0 claps paywalled #ai #nvidia #google

TCH AI

VI Virginia Backaitis · Digitizing Polaris

Anthropic’s Mythos: Zero-Day Speeds and the Glasswing Defensive Bunker

Anthropic builds products at the speed of a zero-day exploit.

Apr 08, 2026 · 2 min read · 0 claps paywalled #anthropics #anthropic-claude #chatgpt

Anthropic’s Mythos: Zero-Day Speeds and the Glasswing Defensive Bunker

AI ECO

VI Virginia Backaitis · Digitizing Polaris

Sam Altman Played Three Companies at Once. Somehow It Worked.

Monday’s announcement that Microsoft and OpenAI are ending their exclusive deal is being framed as a strategic pivot, but it’s closer to…

Apr 28, 2026 · 2 min read · 0 claps #openai #sam-altman #anthropic-claude

ECO MKT AI

VI Virginia Backaitis · Digitizing Polaris

Salesforce Buys Apromore to Unlock Business Process Insight

It’s no surprise that Salesforce is copying competitors to try to win market share. Last week the company, known for its SAAS CRM product…

Oct 14, 2025 · 1 min read · 0 claps paywalled #bpmsoftware #salesforce #celonis

AI ECO MKT

VI Virginia Backaitis

Salesforce Takes a Stab at Service Now

It’s no surprise that Salesforce is copying competitors in an attempt to get into process mining in the age of AI. Consider that the San…

Oct 15, 2025 · 1 min read · 0 claps #salesforce #servicenow #ibm