CVS Health Tech Blog

AI in CVS Front Store E-commerce: Building A Complementary Product Bundle Recommender

Transforming Customer Interactions: Evolving IVR Systems for Enhanced Experiences

By: Anand Ashokan, Dharmendra Gudimedla and Prathamesh Saraf

TOAD.io — Tool for Optimizing & Allocating Displays

A Supply Chain Analytics & Insights Team (SCAI) Product Deep Dive

Enhancing “You May Also Like (YMAL)” Systems using LLMs and Word2Vec

By: Astha Puri and Madhumita Jadhav

How to Assess Your LLM Use Case for Bias and Fairness with LangFair

By: Mohit Singh Chauhan & Dylan Bouchard

Detecting LLM Hallucinations at Generation Time with UQLM

By: Dylan Bouchard, Mohit Singh Chauhan, David Skarbrevik, Viren Bajaj, Ho-Kyeong Ra, and Zeya Ahmad

Building Scalable and Cost-Effective Voice Agents: A Platform-Based Blueprint

Dharmendra Gudimetla, Prathamesh Saraf, Atur Shah, Muthu Palani, Anand Ashokan, and Rishikesh Anand

Modernizing Machine Learning Deployment for Prior Authorization at Aetna

By: Abel Pech

🧠 Automated Documentation Auditing: Leveraging LLMs for Compliance Verification

By: Nitheesh Varma Varadaraju and Bhanuvardhan Nune

How to run a thousand accessibility tests

An open-source project from CVS Health combines 11 web accessibility testing tools into one automated super-tool. Jonathan Pool is a staff…