MKT PA Pavan Kumar Rangavajhala · Salesforce Engineering Onboarding SLOs for Salesforce services We built a configuration-as-code tool for service owners to onboard and manage their observability resource configurations centrally in…
ART HUM TR Tripti Sheth · Salesforce Engineering Transforming Service Reliability Through an SLOs-Driven Culture & Platform Our SLO platform has enabled service owners to extract deep, actionable insights into the health of their services.
JE Jeffrey Hamblin · Salesforce Engineering 3 metrics relevant to every service, always Key attributes to measure that trigger cascading positive outcomes
GR Gregg Ganley · Salesforce Engineering Switch It Up! Code Switches are a useful tool to make tech debt improvements with an option to revert quickly if needed.
