#ClientCase — From “profitable” to predictable cash in 30 days

A client came to us with a familiar complaint:

“We’re growing. The P&L looks fine. But the bank balance is always tense.”

They were a project-based business with uneven invoices, partial prepayments, and suppliers who wanted money before the client paid.

The real issue wasn’t margin. It was timing.

So we did three things — simple, not sexy, but brutal in impact:

1. Defined the cash milestones
2. Deposit, mid-project, delivery, final payment — with dates. No more “we’ll invoice later.”
3. Built a weekly collections cadence
4. Top 10 invoices by amount, a single owner, and one rule: every invoice has a next action and a date.
5. Aligned supplier payments to client cash
6. Not by begging for better terms — by changing internal scheduling and making commitments only when cash was visible.

Results: cash stopped swinging, the founder regained control, and growth stopped feeling like stress.

Founder takeaway: cash problems are usually process problems.

If your business feels “busy but fragile,” it’s time to build a cash operating system — not another report.