AAHOA TO HOST ‘MANAGING GUEST MISCONDUCT AND ENSURING SAFETY’ TRAINING
AAHOA IS OFFERING a free educational webinar, “Essential Training for Hotel Owners: Managing Guest Misconduct and Ensuring Safety,” on July…
AAHOA TO HOST ‘MANAGING GUEST MISCONDUCT AND ENSURING SAFETY’ TRAINING
AAHOA IS OFFERING a free educational webinar, “Essential Training for Hotel Owners: Managing Guest Misconduct and Ensuring Safety,” on July 17. The initiative follows the death of an AAHOA member after a confrontation with a guest who was asked to leave the property, AAHOA said in a statement.
The association emphasized that hoteliers should assess the risks of handling confrontational situations independently and involve law enforcement when faced with potentially volatile encounters to ensure personal safety.
Hemant Mistry, a 59-year-old hotel owner from Oklahoma City, was killed last month at his property.
Resources — https://www.asianhospitality.com/aahoa-to-host-managing-guest-misconduct-and-ensuring-safety-training/
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