What are the common xs.com complaints?

The usual xs.com complaints

The platform

XS.com is an excellent online trading platform and there is an abundance of clients reviewing its platform and trading conditions. Most of the reviews are positive, which indicate that the majority of clients are satisfied with the services it provides. However, we know that the perfect trading platform does not exist, and some of us who want to maintain objectivity when writing reviews prefer to include the cons of the platform.

As any other trading platform, XS has pros and cons. In this comment I would like to highlight what are the most common complaints of xs.com.

The most common complaint, or at least it is the one that I noticed coming out frequently, is about the absence of educational resources on the platform. This is true, no educational resources are provided, at least not in the form we are used to seeing on other platforms. However, it needs to be mentioned that XS.com has a unique Education experts program, in which they invite experts, or educational platforms to become XS.com partners and provide education to its clients. This is an innovative approach and I believe it is fair and reasonable. In the end, the broker job is to provide us with excellent trading infrastructure and professional brokerage services, and I am glad XS.com focuses their resources in doing so.

The categories

The next common complaint, or to be more precise a caution message regarding the XS trading platform and related to the market range. XS.com offers multiple account types, which differ not only in trading conditions but also in the range of instruments and asset categories available for trading with each account type. Many traders highlight this, informing others to pay attention to the market range as well, when they assess the trading conditions in each account type. So, paying attention to the market range would be advisable. Here are the accounts types suitable for retail trades, and the asset categories included for each account:

• Cent Currencies, metals
• Standard Currencies, metals, crypto, energy, indices, futures, shares
• Micro Currencies, metals, energy, indices
• Elite Currencies, metals, crypto, energy, indices, futures
• PRO Currencies , metals, crypto, energy, indices, futures, shares
• VIP Currencies , metals, crypto, energy, indices, futures, commodities

The last aspect that is worth mentioning in this regard is the offer of trading engines. XS.com has made trading available on their platform only through the well-known MetaQuotes apps: MetaTrader 4 and 5. Adding more options wouldn’t hurt anyone, but I don’t see this as a major disadvantage since the MetaQuotes apps are still the most popular and probably the most reliable trading engines.

The conclusion

As a conclusion, we can see that the most frequent complaints from traders are related to traders’ personal preferences and trading styles. While there may be some minor issues, there appear to be no major concerns regarding the reliability and stability of the trading platform and the trading conditions provided by XS.com