A Gigantic ticketing con trick

The ticket sales firm Gigantic are very sneaky in the way they sell tickets and you may find that non-refundable is set in stone

Artistic representation of a ticket. Credit: Photo by Raychan on Unsplash

Sometime ago I thought it would be a nice idea to buy tickets to the Hyper Japan event sold via the ticketing firm Gigantic.

I purchased a hardly inexpensive ticket to the event, which I had encouraged another, then, friend to purchase as a gift for someone.

I was soon to find out that the event ticket did not cover all of the activities at the event, not dissimilar to buying a festival ticket and finding out that you had to pay separately for all the best acts.

Crestfallen the person that had received the gift decided they did not want to attend the event and as I wanted to go with them, I decided the same.

Only to discover the box I had ticked to cover refund of the ticket was essentially meaningless, as when I tried to refund the ticket I was told that there had to be reasons that meant it was impossible for me to attend.

It turned out that I practically had to prove that I was dying in order for the pesky box to have any semblance of truth to it.

The event had cost over £20 and each added feature of the event came to a similar price point.

Despite this, their seeming insurance tick box against their non-refundable policy was held to steadfastly by the organisers, who refused to even acknowledge that they were pulling a fast one.

If you want to attend events celebrating eastern culture think twice about Hyper Japan and I would also suggest that you do not purchase any cultural event tickets from Gigantic, because they are not, they are tiny.

The Roundhouse (London) by comparison are HUGE and support up and coming artists in a myriad of ways.

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