Week 11, —Issue #404

🗂️ Making the Implicit Explicit

File this under #companyresilience

Photo by Anastassia Anufrieva on Unsplash

I need your help.

Every company has a business model that explain what they do and for whom. It’s usually explicit, written down somewhere, debated in board meetings.

Far fewer companies have give the same treatment to how they actually operate. Who decides what, who owns what, and why things are done the way they are. Such answers tend to live in people’s heads, accumulated by accident over time.

But some organisations have done the hard work of making it explicit. They’ve codified their internal logic and produced something you can read, challenge, and improve.

We did something like this at my previous company in creating mOS — MAQE’s operating system (see #160 and #204). It was difficult, imperfect, and one of the more useful things we did.

Thinking back on that experience makes me want to find others doing the same. I’m particularly interested in companies in the 50–500 person range, where I imagine these systems face real tests.

If you’ve come across a company doing something interesting (e.g., a novel approach to decision-making, accountability, planning, or just how work gets done ), I’d love to hear about it.

Leave a comment. Even a name and a one-liner is useful.

You read WorkMatters because this stuff matters to you. I suspect you’ve seen things worth sharing.

/Andreas

Sidenotes

🙈 What if…

What if the AI evangelists are right? The 2028 Intelligence Crisis is a thought exercise from Citrini Research that tries to think through the second-order effects: not whether AI works, but what happens to society and the economy if it does.

🙊 Say what?

Talking to AI has been a game changer for me. Voice isn’t great for everything, but it’s perfect for process work — prompting, note-taking, that sort of thing. I use WispFlow to talk to Claude, who then works directly in Notion.

How can we build better organizations? That’s the question I’ve been trying to answer for the past 10 years. Each week, I share some of what I’ve learned in an email newsletter called WorkMatters. Back issues are marinated for three months before being published to Medium. This article was originally published on Mar 13, 2026. If you are reading this your are missing out. Subscribe to email updates at www.workmatters.studio.