What Will You Learn in ASTPP Support Ticket Webinar?

ASTPP community has announced its next webinar. If you are puzzled, whether to participate in this webinar or not then read this article to know what you will learn by participating in this upcoming webinar. This knowledge will help you make the decision whether you should attend this webinar or not.

Before moving ahead, let me share the webinar details.

Subject of the webinar:

ASTPP Support Ticket Walkthrough

Train Yourself to Take Advantage of the ASTPP Support Tickets Add-on at Its Best.

Date: 11th of Feb 2021

Time: 7:00 PM to 8:00 PM IST (GMT + 5:30)

Now let’s explore what you will learn from this webinar and whether you should attend it or not.

1. Help desk ticketing system in 2021

Help desk ticketing system, also known as technical support ticket software is used by many companies, which handle customer care requests, especially technical support requests. In this webinar, the host will share more details about a **help desk ticketing solution**, its benefits, and other known/ unknown facts about it. The host will also share a detailed list of key features, which are required in the 21st century to cater to customers’ technical support requests. If you are working in the technical industry, using or not using a support ticket solution, then you must attend this webinar.

2. ASTPP walkthrough

The host of the webinar is also a community member and contributor of ASTPP. He is one of the engineers who work daily to improve this smart telephony software. It means he has strong hands on this software. He is going to give a technical demo on “Support Tickets”, which is one of the enterprise add-ons of ASTPP. If you are or were an ASTPP user, then you must attend this webinar. By attending this webinar, you will learn about one of the most used enterprise add-ons of this **smart VoIP software**. It is a free training session for this add-on as the host is going to cover the installation of this add-on, different configurations of this add-on, and other technical aspects. Therefore, at the end of this webinar, you will have complete knowledge of the “Support Tickets” add-on.

To know more about this add-on, please visit https://www.astppbilling.org/

3. About ASTPP and its enterprise add-on

The second part of the webinar is completely focused on the technical demo of one of the enterprise add-ons of this smart VoIP telephony platform. Therefore, you are going to learn about this software and its add-on at its best. If you are a user of the **ASTPP enterprise version**, then this is free training for you by the expert to use the software you have at your disposal. If you are an open source version user of ASTPP, this webinar will be an opportunity to explore what the ASTPP enterprise solution is and how different the enterprise add-ons are.

To know more about the upcoming webinar, topics to be covered in the webinar, and to register yourself for this webinar, please visit https://events.astppbilling.org/event/astpp-support-ticket-walkthrough/