AI TCH PA Paul B Your First Agent with Microsoft Foundry Agent Service Microsoft Foundry is an all-in-one PaaS offering that allows engineers to build AI based services without the headache of managing…
AI MKT NO Nobuyuki Watanabe @marketingcloudtips SFMC Tips #226 : Agentforce: Escalating from an AI Agent to a Live Chat Agent In the previous article, I explained the mechanism for connecting to a live human agent at the start of a chat.