JG JG Bezuidenhout Outbound Sales Is Changing. Contact Centres Need Hotleads, Not More Dials. For many years, outbound sales in the contact-centre industry were built around volume. The model was simple: acquire data, load it into a…
MKT ECO SPR SCI JG JG Bezuidenhout The Death of Cold Calling in South Africa: How POPIA, the 2026 CPA Amendments, and Revenue Science… The Strategic Inflexion Point for South African Contact Centres
