#user-research-ops

The Real Problem With Back-to-Back Interviews Isn’t Time. It’s What Happens to Your Brain.

How I built an n8n pipeline that automates transcription and qualitative coding and gave my research team back their thinking time.

ResearchOps 2025 roundup: AI, scaling ReOps, tools and revisiting the 8 pillars

2025 was another busy year for ResearchOps, both us as a community and Research Operations as a practice.

Will This Stick? Knowing When to Nudge, Nail, Stitch or Let go

A 2x2 Framework for Choosing + Activating UX Research

5 Steps to Build an Effective Research Program

How we built a Heuristic Research Program for impact

Mitigating AI in UX Screeners with Humanity (and Potatoes)

I get reported for suspected phishing all the time. That’s what happens when you’re recruiting cybersecurity practitioners to participate…

Six Ethical Considerations of Integrating AI into User Research

What is Research Ops? Have your say…

Three months ago, I hung up my ‘employed’ hat and put on a new shiny ‘self-employed’ one. Around the same time, I happened upon an emerging…