Systematic Review of Virtual Care Services for Patients with Chronic Conditions

The rising syndrome of chronic disease requires innovative healthcare solutions that enhance patient outcomes and access. Virtual care services, including telehealth and tele-monitoring, provide an attainable solution to address healthcare disparities, particularly among rural and underserved populations. This study analyses the health benefits of virtual care among patients with chronic diseases in comparison to conventional health services.

The research is conducted through a systematic review based on PRISMA guidelines, assessing empirical evidence from scholarly databases such as Medline, Cochrane, PubMed, and Scopus. The results show that virtual care enhances the treatment of chronic diseases through increased accessibility, reduced waiting times, enabling ongoing monitoring, and reduced geographical barriers. Virtual care further enhances patient engagement, satisfaction, and reduces stigma for seeking mental health services. Despite its advantages, it also has challenges such as regulatory obstacles, digital literacy gaps, and technical requirements for remote patient care or virtual care. This study indicates the need for virtual care synchronization with healthcare systems to achieve peak chronic disease control and emphasizes the need for more studies into virtual care’s long-term efficacy and feasibility.

Want to read more? Head here: https://doi.org/10.30953/thmt.v11.662

• Samar, Abdelsalam, PhD Scholar, Graduate School of Management, Postgraduate Centre, Management and Science University, Shah Alam, Selangor, Malaysia
• Asad, Ur Rehman, PhD Graduate School of Management, Postgraduate Centre, Management and Science University, Shah Alam, Selangor, Malaysia
• Ayesha, Nawal, PhD Faculty of Business Management and Professional Studies, Management and Science University, Shah Alam, Selangor, Malaysia
• Ihtisham Ullah, PhD Strategic Research Institute, Asia Pacific University of Technology and Innovation, Kuala Lumpur, Malaysia