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AI SPT

TO Tobi Bück

Zammad MCP Server

Most “AI for support” projects stall at the same place: the model is brilliant, but it cannot see your tickets. Connecting a large language…

May 29, 2026 · 7 min read · 2 claps #mcp-server #zammad #mcps

SPT TCH

MO MOHAMMAD ASHRAFUL ALAM

Deploying Zammad on Ubuntu 26.04 ARM64 Using Docker

Introduction

May 17, 2026 · 2 min read · 0 claps #zammad #ticketing-system #arm64

Deploying Zammad on Ubuntu 26.04 ARM64 Using Docker

AI SPT

NI Nihad Aliyev

AI-powered Customer Service System using n8n, Gemini, Local Storage and Zammad

Step-by-step guide to creating a fully automated customer support workflow

Nov 27, 2025 · 3 min read · 0 claps #n8n #automation #gemini

AI-powered Customer Service System using n8n, Gemini, Local Storage and Zammad

SPT

FI Filippo, Some NotDev Dev

Zammad unprocessable mails error

If your Monitoring page is displaying the following error

May 19, 2022 · 0 min read · 0 claps #zammad

SPT TCH

FI Filippo, Some NotDev Dev

How to add custom CSS to Zammad

There is a straight forward method, even if not well documented, to add persistent custom CSS to your Zammad installation.

May 18, 2022 · 1 min read · 1 claps #zammad

SPT

FI Filippo, Some NotDev Dev

Create a Ticket in Zammad Via Google Form using Apps Script

[UPDATE 26 Jan 2023 — Our workgroup refactored the script in order to include an error handling layer (in addition to the tools integrated…

Oct 23, 2021 · 4 min read · 1 claps #zammad #ticketing-system #api-development

Create a Ticket in Zammad Via Google Form using Apps Script

AI SPT TCH

FI Filippo, Some NotDev Dev

Difference between Ticket and Article in Zammad

A Ticket, in Zammad, is a container of interactions between a user and an agent.

Oct 19, 2021 · 1 min read · 0 claps #zammad #articles #tickets

Difference between Ticket and Article in Zammad

SPT TCH

SA Saloni Goyal

How to Install Zammad Ticketing System on Ubuntu 18.04

Zammad is a free, open-source, and fully-featured ticketing solution written in Ruby. It is a web-based system with many features to manage…

Aug 02, 2020 · 4 min read · 0 claps paywalled #helpdesk #zammad